For orders over R350, free delivery to major cities, and free postage to outlying areas!

Delivery Information

EXCEPTIONAL HEALTH'S DELIVERY POLICY:


Once payment has been made, orders will be dispatched within 3 working days (normally 1). Shipping details, including the Courier Tracking number (or GPO if outside of main cities), will be confirmed by way of email. The cost of the shipping is included at checkout.


 

South Africa is a vast country, where more than 90 percent is not accessible via major arterial routes. Courier companies typically operate in and between the major centres, and charge huge amounts to deliver "off the beaten track". We offer a courier service in only those areas that are considered to be Major Centres. Here is a list provided by Fastway Couriers that can be used as a guideline:

SA MAP

  • Johannesburg
  • Pretoria
  • Klerksdorp
  • Westonaria
  • Rustenburg
  • Polokwane
  • Nelspruit
  • Witbank
  • Durban
  • Pietermaritzburg
  • Richards Bay
  • Port Shepstone
  • Bloemfontein
  • Harrismith
  • Vaal Triangle
  • East London
  • Port Elizabeth
  • Plettenberg Bay
  • George
  • Mossel Bay
  • Cape Town
  • Paarl
  • Stellenbosch

Towns along the major routes like the N1, N2, N3 and N4 between the major cities are typically also covered, but it would be better to give us a call on (011) 656 1652, and we’d be happy to check for you.

All orders that don't qualify for our courier service will be dispatched via your choice of any of the following:

  • Normal Postage (GPO) - with Tracking
  • Post Office Counter To Counter

OUR FREE SHIPPING OPTION (for orders over R300):

If you live in an area that is not covered by our courier company's normal service (which costs less), we reserve the right to use an alternate form of delivery like the GPO's Ordinary Parcel Post (with tracking). Unfortunately they don't deliver parcels to residences, so you'd have to collect your parcel from the Post Office.